is it safe to buy second-hand clothes online in pakistan?

What usually goes wrong when buying second-hand online?

When you send money straight to a seller by bank transfer or a mobile wallet, the money has left you before the parcel has. If the parcel never comes, or it is not what the photos showed, there is often nobody to ask for it back.

Other problems are quieter: a piece that does not fit because only a size was given, or a mark that the photos did not show.

How do you check a listing before you buy?

Look for several clear photos, including the label and close-ups. Read the condition and ask for measurements if they are missing. Ask the seller a question before paying; how they answer tells you a lot.

On ehsaan, sellers can verify their identity by uploading their CNIC for our team to review. Verified sellers carry a badge on their profile. Verification is optional, so it is one signal, not the only one.

How does paying through ehsaan protect you?

You pay through ehsaan, and a rider delivers the parcel to you. You check it, and only when you approve it is the money released to the seller.

If something is wrong, report a problem on the order within 48 hours of delivery, before you approve. ehsaan looks at what both sides send and decides whether the money goes back to you or on to the seller.

Keep the payment inside the app

Buyer protection covers purchases paid through the ehsaan checkout. If a seller asks you to pay them directly instead, the purchase is outside ehsaan and is not covered. Say no, and report the listing.